Guidelines and Policies

Terms & Conditions

  • Guests below 18 years of age are not allowed to stay at the property without a parent or legal guardian.
  • Non-government IDs are not accepted as valid proof of identity.
  • A valid government-issued ID is mandatory for all guests at the time of check-in.
  • Smoking within the premises is strictly prohibited.

Payment Policy

  • We accept Visa, Mastercard, RuPay, NEFT/RTGS Bank Transfers, UPI and Cash.
  • Full payment (Room Rate + Tax) for the entire stay will be collected at check-in.
  • All pending charges must be settled upon check-out.
  • Late check-out is subject to availability and cannot be guaranteed.
  • Some booking plans are non-refundable. Please verify your booking before confirmation.

Refund & Cancellation Policy

  • 100% refund for cancellations made at least 24 hours before check-in.
  • Cancellations within 24 hours of check-in will incur 100% cancellation charges.
  • Approved refunds will be processed within 2–3 weeks.